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Mining Operators Confirm Viva Networks Improves Quality Of Remote Site Communications

High-quality voice, video, and data communications on any device enabled by intelligent bandwidth management.

Ottawa, Ontario – April 16, 2013: Operators of remote mining operations have confirmed the benefits of intelligent bandwidth management less than six months since the new networking option was introduced by Viva Networks.

Viva Networks, a leading provider of complete, end-to-end fixed terrestrial and satellite-based network provisioning, monitoring, maintenance and management services, introduced its intelligent bandwidth management solution to mining operators at the end of 2012. The solution offers a cost-effective way for mining companies to provide higher quality voice, video, data and Internet-based applications for personal and business use by employees in remote sites.

“Customers who have deployed this solution have reported a significant improvement in the reliability and quality of communications at their remote sites,” said Gilles Desmarais, President, Viva Networks. “The solution has delivered a higher quality experience to employees using a variety of personal and business communications tools, including tablets, smartphones, and notebook computers, and it has done that while increasing network efficiency by 20 to 25 percent.”

Based on the most advanced networking technologies, intelligent bandwidth management is engineered to provide all personnel in remote mining camps with trouble-free use of reliable and secure communications with the highest quality of service (QoS), anytime, anywhere and on any device.

“We have tried other communications options at our remote site in British Columbia, but none have been able to keep up with the demand employees put on the network with their personal devices,” said William Leonard, Sr Project Manager, Coast Mountain Hydro, AltaGas Forrest Kerr Hydroelectric Project. “The Viva Networks solution not only supports all of the more than 300 employee devices on site with high-quality service, it also maintains the high-quality business communications we need to manage our remote operations every day.”

Viva Networks intelligent bandwidth management is engineered with advanced load balancing, traffic shaping, and network management technologies that go beyond traditional satellite connection services. These technologies ensure that all users get their fair share of available bandwidth at all times. They significantly reduce delays in all IP-based traffic. And they improve the overall quality of experience (QoE) for all applications on any device.

Load balancing continuously monitors network traffic, identifies the number of users, and automatically allocates bandwidth based on each user’s need. Traffic shaping technology analyzes traffic patterns and automatically prioritizes time-sensitive traffic, such as voice over IP (VoIP) and video. And network management technologies monitor, measure and report on network and application quality and proactively perform application layer deep packet inspection to enable bandwidth management, shaping and filtering, while maintaining a high level of security.

“With intelligent bandwidth management our employees no longer have to put up with sub-par communications services,” said William Leonard. “The solution efficiently manages the bandwidth for us. Our priority traffic always gets the bandwidth it needs, and our employees have high quality access and service for their personal communications whenever they need it. We don’t have to worry about it. It just works.”


About Viva Networks
Viva Networks provides vendor and technology neutral, end-to-end managed network services and networking solutions, which go beyond traditional connectivity offerings to ensure the reliability, performance and security of business-critical communications networks. Viva Networks services simplify the process, reduce the cost, and eliminate the risk associated with creating, deploying, maintaining, and managing efficient and secure wide area, high speed data, voice and multimedia networks and services. These services reduce network downtime at the network, desktop and application level that can negatively impact the business productivity of medium and large enterprises and government agencies, which rely on communications networks for local and remote operations worldwide, but don’t have the resources to effectively manage network and IT infrastructures. www.viva-networks.com

For more information contact:
Gilles Desmarais
613-903-4282 Ext. 413


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